Last updated: September 2026
At Celovina, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Your name
- Mobile/telephone number
- Email address
- Shipping and billing address
- Order and purchase details
- Information you provide when contacting us
- Technical information such as browser, device, and website usage information
We only collect information that is reasonably necessary to operate and improve our website and provide our services.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Arrange delivery of your purchases
- Process payments through our payment service providers
- Contact you about your order
- Respond to your questions or customer-service requests
- Improve our website, products, and services
- Prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will not use your personal information for unrelated purposes without an appropriate basis or your permission where required.
3. Payments
Payments may be processed through third-party payment providers. Celovina does not need to store your complete debit card, credit card, or banking credentials on our website.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
4. Shipping and Delivery
To deliver your order, we may share necessary information, such as your name, phone number, and delivery address, with our shipping or courier partners.
We only share information that is reasonably necessary to complete the delivery.
5. Cookies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance and user experience
You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
6. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers, such as:
- Payment processors
- Shipping and courier partners
- Website hosting and technical service providers
- Services that help us operate and improve our website
These parties receive information only when reasonably necessary to provide their services or fulfill an order.
We may also disclose information where required by law or to protect our legal rights, customers, or website.
7. Data Security
We take reasonable steps to protect the personal information we hold against unauthorized access, misuse, loss, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements.
9. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
If you would like to make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Celovina is not responsible for the privacy practices or content of those websites.
We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
Any updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details provided on our website.
Celovina
Website: Celovina
Email: junaidulhaq9988@gmail.com